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How careful are you with your tech?

9 May 2025 · Colchester IT

This article was published in May 2025. Details may have changed since publication.

Small-business worker troubleshooting an ageing laptop and network router

According to a poll of 1,000 SME owners commissioned by Samsung, businesses are losing an average of 98 hours annually due to technical issues, which translates to 12 working days.

The survey revealed that nearly a third of respondents struggle with slow internet, while another third face problems with outdated laptops.

The research indicates that 67% of SMEs have had to cancel important meetings due to tech failures, and 59% feel their devices often let them down.

Furthermore, 67% believe productivity could increase by nearly 40% with better technology.

As an SME, it is crucial to have technology support you can trust.

Why not talk to Colchester IT to see if we can help?