Remote Computer Support

Onsite Laptop, MacBook & PC Repairs in Colchester

ColchesterIT Team Viewer

We are now able to offer remote based support, meaning we can troubleshoot your PC or laptop from the comfort of your own home without having to bring it into our repair centre.

Please click the link below to download the remote software tool (Team Viewer).

ColchesterIT TeamViewer

After starting the program, please enter your name in the box provided, this will create a case on our dashboard, we will then initiate the connection. You will then receive a prompt asking you to accept the remote connection. Once you have done this leave the rest to us!

teamviewer-quicksupport

Don’t just take our word for it

  • Really friendly and helpful staff, did not talk down to me, explained everything, recommend to anyone who needs help with a computer ?

    Veronica Webb Avatar Veronica Webb
    05/19/2018
  • Great shop with super helpful staff, great items for sale and provide a free information, 100% recommend this shop to family and friends and I would go as far to say the best IT shop in Colchester !

    Josh B Avatar Josh B
    07/24/2019
  • Very quick and efficient service, there is no problem these guys can't fix. Dealing with them is always very pleasant and proffesional, especially Mr. Miller comes off as a man of his proffesion. If you need a custom build gaming rig ask for him, because this guy can perform miracles for reasonable prices!

    Marek Szabó Avatar Marek Szabó
    12/23/2019
  • If you are non techy but think you can save tiime and money by sorting glitches yourself, just STOP IT! I have had an email issue on my laptop for nearly 3 weeks and have tried to sort it myself at least 4 times by following official Outlook tutorials. Finally I took it into Colchester IT and Jack fixed it in less than a minute and didn't make me feel stupid for going in. All the guys are so knowledgeable and will explain things in a clear way, and will clarify things if you don't understand! We have been buying laptops and getting service support for years. Highly recommended.

    Nicola Goodchild Actress Avatar Nicola Goodchild Actress
    05/07/2019
  • Very friendly, super helpful and when I have computer issues I visit here often! Had a full custom gaming PC built here for myself they did a great job it's neat and tidy and over all amazing, the people working here are a charm!

    Wade Bennett Avatar Wade Bennett
    01/31/2020