Remote Computer Support

Onsite Laptop, MacBook & PC Repairs in Colchester

ColchesterIT Team Viewer

We are now able to offer remote based support, meaning we can troubleshoot your PC or laptop from the comfort of your own home without having to bring it into our repair centre.

Please click the link below to download the remote software tool (Team Viewer).

ColchesterIT TeamViewer

After starting the program, please enter your name in the box provided, this will create a case on our dashboard, we will then initiate the connection. You will then receive a prompt asking you to accept the remote connection. Once you have done this leave the rest to us!

teamviewer-quicksupport

Don’t just take our word for it

  • Very friendly, super helpful and when I have computer issues I visit here often! Had a full custom gaming PC built here for myself they did a great job it's neat and tidy and over all amazing, the people working here are a charm!

    Wade Bennett Avatar Wade Bennett
    01/31/2020
  • Colchester IT have taken very good care of all my business computers for many years ( Wimpole road dental practice )and have always provided excellent service. Recently, they have sorted out my home computer as well - its so fast now and I am delighted --I thought I needed to buy a new one! Thanks

    Stuart Mckenzie Avatar Stuart Mckenzie
    10/14/2018
  • Used Colchester IT to install a GDPR friendly customer wifi network and check our wifi to ensure we are getting the most from it. Service was great from start to finish. We will now always you them for any of our IT needs. Thank you!

    Tim Dow Avatar Tim Dow
    01/29/2019
  • I've been a client of Colchester IT for many years. Everyone needs a best friend in their hour of need - especially when computer blips occur - and for me, the team at Colchester IT ARE that best friend. Thanks Guys!!

    Mike Wigley Avatar Mike Wigley
    06/07/2019
  • I definitely recommend ColchesterIT. Having just moved to the area, we didn't know who to contact when my laptop failed to start. By chance, we found them on Google, and we will definitely use their services again. They fixed my laptop super quickly. Great customer service, Professional advice. We will be returning customers!

    Laure Beavan - Chiron Avatar Laure Beavan - Chiron
    08/17/2017