Remote Computer Support
Onsite Laptop, MacBook & PC Repairs in Colchester
We are now able to offer remote based support, meaning we can troubleshoot your PC or laptop from the comfort of your own home without having to bring it into our repair centre.
Please click the link below to download the remote software tool (Team Viewer).
After starting the program, please enter your name in the box provided, this will create a case on our dashboard, we will then initiate the connection. You will then receive a prompt asking you to accept the remote connection. Once you have done this leave the rest to us!
Don’t just take our word for it
-
Super service, still helping me, so quick will definitely use them again, and would recommend.
Judith Thorndike
06/18/2019 -
Had a problem with a laptop I'd brought from them a couple of months ago. They resolved the problem instantly. Very pleased with their response.
Mick Crossman
09/07/2019 -
Used Colchester IT to install a GDPR friendly customer wifi network and check our wifi to ensure we are getting the most from it. Service was great from start to finish. We will now always you them for any of our IT needs. Thank you!
Tim Dow
01/29/2019 -
On Wednesday morning, I paid a visit to your shop and was in a rush and rather anxious about an upcoming appointment, A friendly young man was very helpful and efficient, he told me his name and I'd very much like to say thank you to Jack for his help! I'll definitely recommend. Cheers!
Fifa boy and Singing mum
11/16/2019 -
Got ripped off online with a rubbish PC. Mike sorted it and got it working again perfectly! Brilliant customer service. Highly recommend these guys.
Dan Vada
05/02/2020
