Remote Computer Support
Onsite Laptop, MacBook & PC Repairs in Colchester
We are now able to offer remote based support, meaning we can troubleshoot your PC or laptop from the comfort of your own home without having to bring it into our repair centre.
Please click the link below to download the remote software tool (Team Viewer).
After starting the program, please enter your name in the box provided, this will create a case on our dashboard, we will then initiate the connection. You will then receive a prompt asking you to accept the remote connection. Once you have done this leave the rest to us!
Don’t just take our word for it
-
Fantastic service from this locally based company. Went in with a very slow HP computer with a thought in my mind to upgrade it. Was informed that a solid state hardrive, general clean and tidy will fix the problem at a snip of the price. Left the computer with them and was kept updated and rang when ready to collect. Went through the basics with me as also loaded Windows 10 and gave me my old Hardrive back. Pleasant, friendly and happy to help with nothing being to much of a problem. Also added an Avast antivirus at half the normal rrp. When it comes to Computer issues to meet someone face to face and go through the problems is far better than explaining over the phone and I couldn't have asked for a better service. Even dusted the laptop for me upon returning it. Would definitely recommend.
Paul Gloc
05/15/2019 -
If you are non techy but think you can save tiime and money by sorting glitches yourself, just STOP IT! I have had an email issue on my laptop for nearly 3 weeks and have tried to sort it myself at least 4 times by following official Outlook tutorials. Finally I took it into Colchester IT and Jack fixed it in less than a minute and didn't make me feel stupid for going in. All the guys are so knowledgeable and will explain things in a clear way, and will clarify things if you don't understand! We have been buying laptops and getting service support for years. Highly recommended.
Nicola Goodchild Actress
05/07/2019 -
had a problem with my external hard drive, jack from colchester it was really helpfull in setting it up for me, excellent service and will be a long term customer, happy to recomend these guys many thanks Dave Smith
james nelson
04/10/2019 -
Had satisfactory results, were very patient with me and helped me with what i needed, would recommend
Dave Fairweather
03/02/2020 -
Had a problem with a laptop I'd brought from them a couple of months ago. They resolved the problem instantly. Very pleased with their response.
Mick Crossman
09/07/2019
