Remote Computer Support

Onsite Laptop, MacBook & PC Repairs in Colchester

ColchesterIT Team Viewer

We are now able to offer remote based support, meaning we can troubleshoot your PC or laptop from the comfort of your own home without having to bring it into our repair centre.

Please click the link below to download the remote software tool (Team Viewer).

ColchesterIT TeamViewer

After starting the program, please enter your name in the box provided, this will create a case on our dashboard, we will then initiate the connection. You will then receive a prompt asking you to accept the remote connection. Once you have done this leave the rest to us!

teamviewer-quicksupport

Don’t just take our word for it

  • Got ripped off online with a rubbish PC. Mike sorted it and got it working again perfectly! Brilliant customer service. Highly recommend these guys.

    Dan Vada Avatar Dan Vada
    05/02/2020
  • Had a problem with a laptop I'd brought from them a couple of months ago. They resolved the problem instantly. Very pleased with their response.

    Mick Crossman Avatar Mick Crossman
    09/07/2019
  • Friendly, knowledgeable and efficient repair service at a reasonable price. They put a new hard drive in my wife's Russian laptop and copied over the data without breaking a sweat. After certain competitors had shrugged their shoulders and told me it couldn't be done. Residents-only parking in this area, so park in the town centre and walk. About a 15 minute walk from Colchester Town station. Highly recommended, and this will be the only place I go next time.

    David Cockersell Avatar David Cockersell
    08/28/2018
  • After my Laptop of 7 years finally packed up, i was recommended to Colchester IT by a friend, i popped along to vist them and can only say that their service is 2nd to none, i dealt with Ross for the purchase of a replacement, nothing was to much trouble and he was very helpful, i would highly recommend Colchester IT to anyone that is after 1st class service. Karl Fincham

    karl fincham Avatar karl fincham
    02/18/2018
  • had a problem with my external hard drive, jack from colchester it was really helpfull in setting it up for me, excellent service and will be a long term customer, happy to recomend these guys many thanks Dave Smith

    james nelson Avatar james nelson
    04/10/2019