Remote Computer Support

Onsite Laptop, MacBook & PC Repairs in Colchester

ColchesterIT Team Viewer

We are now able to offer remote based support, meaning we can troubleshoot your PC or laptop from the comfort of your own home without having to bring it into our repair centre.

Please click the link below to download the remote software tool (Team Viewer).

ColchesterIT TeamViewer

After starting the program, please enter your name in the box provided, this will create a case on our dashboard, we will then initiate the connection. You will then receive a prompt asking you to accept the remote connection. Once you have done this leave the rest to us!

teamviewer-quicksupport

Don’t just take our word for it

  • Young team, efficient and a pleasure to deal with... After a disaster with other little company in town, these young people gave me my data from my iMac fast, and fixed my laptop in no time, THANKS guys!

    Roxana Brivent-Barnes Avatar Roxana Brivent-Barnes
    02/27/2020
  • Fantastic service from this locally based company. Went in with a very slow HP computer with a thought in my mind to upgrade it. Was informed that a solid state hardrive, general clean and tidy will fix the problem at a snip of the price. Left the computer with them and was kept updated and rang when ready to collect. Went through the basics with me as also loaded Windows 10 and gave me my old Hardrive back. Pleasant, friendly and happy to help with nothing being to much of a problem. Also added an Avast antivirus at half the normal rrp. When it comes to Computer issues to meet someone face to face and go through the problems is far better than explaining over the phone and I couldn't have asked for a better service. Even dusted the laptop for me upon returning it. Would definitely recommend.

    Paul Gloc Avatar Paul Gloc
    05/15/2019
  • most helpfull experts to go to ,if your a computer idiot they treat you with respect with simple explanations got me out of trouble twice if your computer savvy or an idiot like me you will get your problem fixed at a very fair price 5 star service big thank you

    jack benjamin Avatar jack benjamin
    11/29/2018
  • Extremely knowledgeable staff who are always willing to give advice within ripping customers off with work that doesn't have to be done. Full range of IT repair, upgrades and installation of software.

    Jeremy Clipstone Avatar Jeremy Clipstone
    06/12/2019
  • Extremely quick and efficient service. Brought my laptop in on Sunday and they had already diagnosed the issue by Monday. They were also welcoming and helpful in person. Very impressed

    Kai Morris Avatar Kai Morris
    10/15/2019