Remote Computer Support

Onsite Laptop, MacBook & PC Repairs in Colchester

ColchesterIT Team Viewer

We are now able to offer remote based support, meaning we can troubleshoot your PC or laptop from the comfort of your own home without having to bring it into our repair centre.

Please click the link below to download the remote software tool (Team Viewer).

ColchesterIT TeamViewer

After starting the program, please enter your name in the box provided, this will create a case on our dashboard, we will then initiate the connection. You will then receive a prompt asking you to accept the remote connection. Once you have done this leave the rest to us!

teamviewer-quicksupport

Don’t just take our word for it

  • had a problem with my external hard drive, jack from colchester it was really helpfull in setting it up for me, excellent service and will be a long term customer, happy to recomend these guys many thanks Dave Smith

    james nelson Avatar james nelson
    04/10/2019
  • Extremely knowledgeable staff who are always willing to give advice within ripping customers off with work that doesn't have to be done. Full range of IT repair, upgrades and installation of software.

    Jeremy Clipstone Avatar Jeremy Clipstone
    06/12/2019
  • Extremely pleased that Colchester IT has resolved my problem regarding printing. They have been very helpful, pleasant and patient and I would recommend them to any friends or colleagues.

    Christine Parrick Avatar Christine Parrick
    12/02/2019
  • Really friendly and helpful staff, did not talk down to me, explained everything, recommend to anyone who needs help with a computer ?

    Veronica Webb Avatar Veronica Webb
    05/19/2018
  • Used Colchester IT to install a GDPR friendly customer wifi network and check our wifi to ensure we are getting the most from it. Service was great from start to finish. We will now always you them for any of our IT needs. Thank you!

    Tim Dow Avatar Tim Dow
    01/29/2019