Remote Computer Support
Onsite Laptop, MacBook & PC Repairs in Colchester
We are now able to offer remote based support, meaning we can troubleshoot your PC or laptop from the comfort of your own home without having to bring it into our repair centre.
Please click the link below to download the remote software tool (Team Viewer).
After starting the program, please enter your name in the box provided, this will create a case on our dashboard, we will then initiate the connection. You will then receive a prompt asking you to accept the remote connection. Once you have done this leave the rest to us!
Don’t just take our word for it
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Very friendly, super helpful and when I have computer issues I visit here often! Had a full custom gaming PC built here for myself they did a great job it's neat and tidy and over all amazing, the people working here are a charm!
Wade Bennett
01/31/2020 -
I've been a client of Colchester IT for many years. Everyone needs a best friend in their hour of need - especially when computer blips occur - and for me, the team at Colchester IT ARE that best friend. Thanks Guys!!
Mike Wigley
06/07/2019 -
If you are non techy but think you can save tiime and money by sorting glitches yourself, just STOP IT! I have had an email issue on my laptop for nearly 3 weeks and have tried to sort it myself at least 4 times by following official Outlook tutorials. Finally I took it into Colchester IT and Jack fixed it in less than a minute and didn't make me feel stupid for going in. All the guys are so knowledgeable and will explain things in a clear way, and will clarify things if you don't understand! We have been buying laptops and getting service support for years. Highly recommended.
Nicola Goodchild Actress
05/07/2019 -
My laptop was in a pretty sorry state with the screen/lid barely still attached. They fixed within a few days and it's as good as new. won't be using anyone other than these guys after previous bad experiences...amazing service.
C Zv00
11/28/2017 -
Colchester IT have taken very good care of all my business computers for many years ( Wimpole road dental practice )and have always provided excellent service. Recently, they have sorted out my home computer as well - its so fast now and I am delighted --I thought I needed to buy a new one! Thanks
Stuart Mckenzie
10/14/2018
