Remote Computer Support

Onsite Laptop, MacBook & PC Repairs in Colchester

ColchesterIT Team Viewer

We are now able to offer remote based support, meaning we can troubleshoot your PC or laptop from the comfort of your own home without having to bring it into our repair centre.

Please click the link below to download the remote software tool (Team Viewer).

ColchesterIT TeamViewer

After starting the program, please enter your name in the box provided, this will create a case on our dashboard, we will then initiate the connection. You will then receive a prompt asking you to accept the remote connection. Once you have done this leave the rest to us!

teamviewer-quicksupport

Don’t just take our word for it

  • had a problem with my external hard drive, jack from colchester it was really helpfull in setting it up for me, excellent service and will be a long term customer, happy to recomend these guys many thanks Dave Smith

    james nelson Avatar james nelson
    04/10/2019
  • Incredibly fast service, took in my laptop for a hard drive replacement and they had it sorted less than 24 hours later at a good price. Super impressed, very helpful and friendly.

    Jonathan Langstone Avatar Jonathan Langstone
    03/06/2018
  • On Wednesday morning, I paid a visit to your shop and was in a rush and rather anxious about an upcoming appointment, A friendly young man was very helpful and efficient, he told me his name and I'd very much like to say thank you to Jack for his help! I'll definitely recommend. Cheers!

    Fifa boy and Singing mum Avatar Fifa boy and Singing mum
    11/16/2019
  • Excellent friendly service. Beat the price on the high street for a new lap top!

    Liza Jary Avatar Liza Jary
    11/01/2019
  • My laptop was in a pretty sorry state with the screen/lid barely still attached. They fixed within a few days and it's as good as new. won't be using anyone other than these guys after previous bad experiences...amazing service.

    C Zv00 Avatar C Zv00
    11/28/2017