Remote Computer Support
Onsite Laptop, MacBook & PC Repairs in Colchester
We are now able to offer remote based support, meaning we can troubleshoot your PC or laptop from the comfort of your own home without having to bring it into our repair centre.
Please click the link below to download the remote software tool (Team Viewer).
After starting the program, please enter your name in the box provided, this will create a case on our dashboard, we will then initiate the connection. You will then receive a prompt asking you to accept the remote connection. Once you have done this leave the rest to us!
Don’t just take our word for it
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Fantastic service from this locally based company. Went in with a very slow HP computer with a thought in my mind to upgrade it. Was informed that a solid state hardrive, general clean and tidy will fix the problem at a snip of the price. Left the computer with them and was kept updated and rang when ready to collect. Went through the basics with me as also loaded Windows 10 and gave me my old Hardrive back. Pleasant, friendly and happy to help with nothing being to much of a problem. Also added an Avast antivirus at half the normal rrp. When it comes to Computer issues to meet someone face to face and go through the problems is far better than explaining over the phone and I couldn't have asked for a better service. Even dusted the laptop for me upon returning it. Would definitely recommend.
Paul Gloc
05/15/2019 -
Friendly, knowledgeable and efficient repair service at a reasonable price. They put a new hard drive in my wife's Russian laptop and copied over the data without breaking a sweat. After certain competitors had shrugged their shoulders and told me it couldn't be done. Residents-only parking in this area, so park in the town centre and walk. About a 15 minute walk from Colchester Town station. Highly recommended, and this will be the only place I go next time.
David Cockersell
08/28/2018 -
I've been a client of Colchester IT for many years. Everyone needs a best friend in their hour of need - especially when computer blips occur - and for me, the team at Colchester IT ARE that best friend. Thanks Guys!!
Mike Wigley
06/07/2019 -
Had a problem with a laptop I'd brought from them a couple of months ago. They resolved the problem instantly. Very pleased with their response.
Mick Crossman
09/07/2019 -
After my Laptop of 7 years finally packed up, i was recommended to Colchester IT by a friend, i popped along to vist them and can only say that their service is 2nd to none, i dealt with Ross for the purchase of a replacement, nothing was to much trouble and he was very helpful, i would highly recommend Colchester IT to anyone that is after 1st class service. Karl Fincham
karl fincham
02/18/2018
