Remote Computer Support

Onsite Laptop, MacBook & PC Repairs in Colchester

ColchesterIT Team Viewer

We are now able to offer remote based support, meaning we can troubleshoot your PC or laptop from the comfort of your own home without having to bring it into our repair centre.

Please click the link below to download the remote software tool (Team Viewer).

ColchesterIT TeamViewer

After starting the program, please enter your name in the box provided, this will create a case on our dashboard, we will then initiate the connection. You will then receive a prompt asking you to accept the remote connection. Once you have done this leave the rest to us!

teamviewer-quicksupport

Don’t just take our word for it

  • I definitely recommend ColchesterIT. Having just moved to the area, we didn't know who to contact when my laptop failed to start. By chance, we found them on Google, and we will definitely use their services again. They fixed my laptop super quickly. Great customer service, Professional advice. We will be returning customers!

    Laure Beavan - Chiron Avatar Laure Beavan - Chiron
    08/17/2017
  • After my Laptop of 7 years finally packed up, i was recommended to Colchester IT by a friend, i popped along to vist them and can only say that their service is 2nd to none, i dealt with Ross for the purchase of a replacement, nothing was to much trouble and he was very helpful, i would highly recommend Colchester IT to anyone that is after 1st class service. Karl Fincham

    karl fincham Avatar karl fincham
    02/18/2018
  • Extremely knowledgeable staff who are always willing to give advice within ripping customers off with work that doesn't have to be done. Full range of IT repair, upgrades and installation of software.

    Jeremy Clipstone Avatar Jeremy Clipstone
    06/12/2019
  • Fixed my laptop quickly, efficient and gave me a good price. Very helpful team and I highly recommend.

    brett mccarthy Avatar brett mccarthy
    05/26/2019
  • My laptop was in a pretty sorry state with the screen/lid barely still attached. They fixed within a few days and it's as good as new. won't be using anyone other than these guys after previous bad experiences...amazing service.

    C Zv00 Avatar C Zv00
    11/28/2017