Remote Computer Support
Onsite Laptop, MacBook & PC Repairs in Colchester
We are now able to offer remote based support, meaning we can troubleshoot your PC or laptop from the comfort of your own home without having to bring it into our repair centre.
Please click the link below to download the remote software tool (Team Viewer).
After starting the program, please enter your name in the box provided, this will create a case on our dashboard, we will then initiate the connection. You will then receive a prompt asking you to accept the remote connection. Once you have done this leave the rest to us!
Don’t just take our word for it
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I definitely recommend ColchesterIT. Having just moved to the area, we didn't know who to contact when my laptop failed to start. By chance, we found them on Google, and we will definitely use their services again. They fixed my laptop super quickly. Great customer service, Professional advice. We will be returning customers!
Laure Beavan - Chiron
08/17/2017 -
Had a problem with a laptop I'd brought from them a couple of months ago. They resolved the problem instantly. Very pleased with their response.
Mick Crossman
09/07/2019 -
Fantastic service from this locally based company. Went in with a very slow HP computer with a thought in my mind to upgrade it. Was informed that a solid state hardrive, general clean and tidy will fix the problem at a snip of the price. Left the computer with them and was kept updated and rang when ready to collect. Went through the basics with me as also loaded Windows 10 and gave me my old Hardrive back. Pleasant, friendly and happy to help with nothing being to much of a problem. Also added an Avast antivirus at half the normal rrp. When it comes to Computer issues to meet someone face to face and go through the problems is far better than explaining over the phone and I couldn't have asked for a better service. Even dusted the laptop for me upon returning it. Would definitely recommend.
Paul Gloc
05/15/2019 -
Had an issue with my laptop, which I needed an emergency repair on. The staff were fantastic, fully understood my situation, and helped resolve the issue instantly. I would definitely recommend this company, and would definitely use them again
geoff Evans
01/04/2020 -
Extremely knowledgeable staff who are always willing to give advice within ripping customers off with work that doesn't have to be done. Full range of IT repair, upgrades and installation of software.
Jeremy Clipstone
06/12/2019
