Remote Computer Support

Onsite Laptop, MacBook & PC Repairs in Colchester

ColchesterIT Team Viewer

We are now able to offer remote based support, meaning we can troubleshoot your PC or laptop from the comfort of your own home without having to bring it into our repair centre.

Please click the link below to download the remote software tool (Team Viewer).

ColchesterIT TeamViewer

After starting the program, please enter your name in the box provided, this will create a case on our dashboard, we will then initiate the connection. You will then receive a prompt asking you to accept the remote connection. Once you have done this leave the rest to us!

teamviewer-quicksupport

Don’t just take our word for it

  • Had a problem with a laptop I'd brought from them a couple of months ago. They resolved the problem instantly. Very pleased with their response.

    Mick Crossman Avatar Mick Crossman
    09/07/2019
  • Had an issue with my laptop, which I needed an emergency repair on. The staff were fantastic, fully understood my situation, and helped resolve the issue instantly. I would definitely recommend this company, and would definitely use them again

    geoff Evans Avatar geoff Evans
    01/04/2020
  • Extremely knowledgeable staff who are always willing to give advice within ripping customers off with work that doesn't have to be done. Full range of IT repair, upgrades and installation of software.

    Jeremy Clipstone Avatar Jeremy Clipstone
    06/12/2019
  • Great shop with super helpful staff, great items for sale and provide a free information, 100% recommend this shop to family and friends and I would go as far to say the best IT shop in Colchester !

    Josh B Avatar Josh B
    07/24/2019
  • Friendly, knowledgeable and efficient repair service at a reasonable price. They put a new hard drive in my wife's Russian laptop and copied over the data without breaking a sweat. After certain competitors had shrugged their shoulders and told me it couldn't be done. Residents-only parking in this area, so park in the town centre and walk. About a 15 minute walk from Colchester Town station. Highly recommended, and this will be the only place I go next time.

    David Cockersell Avatar David Cockersell
    08/28/2018