Remote Computer Support

Onsite Laptop, MacBook & PC Repairs in Colchester

ColchesterIT Team Viewer

We are now able to offer remote based support, meaning we can troubleshoot your PC or laptop from the comfort of your own home without having to bring it into our repair centre.

Please click the link below to download the remote software tool (Team Viewer).

ColchesterIT TeamViewer

After starting the program, please enter your name in the box provided, this will create a case on our dashboard, we will then initiate the connection. You will then receive a prompt asking you to accept the remote connection. Once you have done this leave the rest to us!

teamviewer-quicksupport

Don’t just take our word for it

  • Incredibly fast service, took in my laptop for a hard drive replacement and they had it sorted less than 24 hours later at a good price. Super impressed, very helpful and friendly.

    Jonathan Langstone Avatar Jonathan Langstone
    03/06/2018
  • Extremely quick and efficient service. Brought my laptop in on Sunday and they had already diagnosed the issue by Monday. They were also welcoming and helpful in person. Very impressed

    Kai Morris Avatar Kai Morris
    10/15/2019
  • Great shop with super helpful staff, great items for sale and provide a free information, 100% recommend this shop to family and friends and I would go as far to say the best IT shop in Colchester !

    Josh B Avatar Josh B
    07/24/2019
  • Super service, still helping me, so quick will definitely use them again, and would recommend.

    Judith Thorndike Avatar Judith Thorndike
    06/18/2019
  • Had a problem with a laptop I'd brought from them a couple of months ago. They resolved the problem instantly. Very pleased with their response.

    Mick Crossman Avatar Mick Crossman
    09/07/2019