Remote Computer Support
Onsite Laptop, MacBook & PC Repairs in Colchester
We are now able to offer remote based support, meaning we can troubleshoot your PC or laptop from the comfort of your own home without having to bring it into our repair centre.
Please click the link below to download the remote software tool (Team Viewer).
After starting the program, please enter your name in the box provided, this will create a case on our dashboard, we will then initiate the connection. You will then receive a prompt asking you to accept the remote connection. Once you have done this leave the rest to us!
Don’t just take our word for it
-
After my Laptop of 7 years finally packed up, i was recommended to Colchester IT by a friend, i popped along to vist them and can only say that their service is 2nd to none, i dealt with Ross for the purchase of a replacement, nothing was to much trouble and he was very helpful, i would highly recommend Colchester IT to anyone that is after 1st class service. Karl Fincham
karl fincham
02/18/2018 -
Super service, still helping me, so quick will definitely use them again, and would recommend.
Judith Thorndike
06/18/2019 -
If you are non techy but think you can save tiime and money by sorting glitches yourself, just STOP IT! I have had an email issue on my laptop for nearly 3 weeks and have tried to sort it myself at least 4 times by following official Outlook tutorials. Finally I took it into Colchester IT and Jack fixed it in less than a minute and didn't make me feel stupid for going in. All the guys are so knowledgeable and will explain things in a clear way, and will clarify things if you don't understand! We have been buying laptops and getting service support for years. Highly recommended.
Nicola Goodchild Actress
05/07/2019 -
On Wednesday morning, I paid a visit to your shop and was in a rush and rather anxious about an upcoming appointment, A friendly young man was very helpful and efficient, he told me his name and I'd very much like to say thank you to Jack for his help! I'll definitely recommend. Cheers!
Fifa boy and Singing mum
11/16/2019 -
Colchester IT have taken very good care of all my business computers for many years ( Wimpole road dental practice )and have always provided excellent service. Recently, they have sorted out my home computer as well - its so fast now and I am delighted --I thought I needed to buy a new one! Thanks
Stuart Mckenzie
10/14/2018
