Remote Computer Support

Onsite Laptop, MacBook & PC Repairs in Colchester

ColchesterIT Team Viewer

We are now able to offer remote based support, meaning we can troubleshoot your PC or laptop from the comfort of your own home without having to bring it into our repair centre.

Please click the link below to download the remote software tool (Team Viewer).

ColchesterIT TeamViewer

After starting the program, please enter your name in the box provided, this will create a case on our dashboard, we will then initiate the connection. You will then receive a prompt asking you to accept the remote connection. Once you have done this leave the rest to us!

teamviewer-quicksupport

Don’t just take our word for it

  • this place lives up to the reviews online. highly recommend. dropped laptop off at midday and was ready a few hours later and all for a very reasonable price. friendly staff. will be returning. thank you so much...

    Arpit PATEL Avatar Arpit PATEL
    04/13/2018
  • Exemplary service from this small team of tech's-have no reservation in recommending them and their very competitive service. Actually, there is no competition, I'll happily make the 40 mile round trip to get my laptop sorted when Mr Gates' software defaults to being uncooperative.

    andrew moss Avatar andrew moss
    06/07/2019
  • Really friendly and helpful staff, did not talk down to me, explained everything, recommend to anyone who needs help with a computer ?

    Veronica Webb Avatar Veronica Webb
    05/19/2018
  • Extremely quick and efficient service. Brought my laptop in on Sunday and they had already diagnosed the issue by Monday. They were also welcoming and helpful in person. Very impressed

    Kai Morris Avatar Kai Morris
    10/15/2019
  • Extremely pleased that Colchester IT has resolved my problem regarding printing. They have been very helpful, pleasant and patient and I would recommend them to any friends or colleagues.

    Christine Parrick Avatar Christine Parrick
    12/02/2019