Remote Computer Support
Onsite Laptop, MacBook & PC Repairs in Colchester
We are now able to offer remote based support, meaning we can troubleshoot your PC or laptop from the comfort of your own home without having to bring it into our repair centre.
Please click the link below to download the remote software tool (Team Viewer).
After starting the program, please enter your name in the box provided, this will create a case on our dashboard, we will then initiate the connection. You will then receive a prompt asking you to accept the remote connection. Once you have done this leave the rest to us!
Don’t just take our word for it
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Young team, efficient and a pleasure to deal with... After a disaster with other little company in town, these young people gave me my data from my iMac fast, and fixed my laptop in no time, THANKS guys!
Roxana Brivent-Barnes
02/27/2020 -
I definitely recommend ColchesterIT. Having just moved to the area, we didn't know who to contact when my laptop failed to start. By chance, we found them on Google, and we will definitely use their services again. They fixed my laptop super quickly. Great customer service, Professional advice. We will be returning customers!
Laure Beavan - Chiron
08/17/2017 -
Exemplary service from this small team of tech's-have no reservation in recommending them and their very competitive service. Actually, there is no competition, I'll happily make the 40 mile round trip to get my laptop sorted when Mr Gates' software defaults to being uncooperative.
andrew moss
06/07/2019 -
Really friendly and helpful staff, did not talk down to me, explained everything, recommend to anyone who needs help with a computer ?
Veronica Webb
05/19/2018 -
Super service, still helping me, so quick will definitely use them again, and would recommend.
Judith Thorndike
06/18/2019
