Remote Computer Support

Onsite Laptop, MacBook & PC Repairs in Colchester

ColchesterIT Team Viewer

We are now able to offer remote based support, meaning we can troubleshoot your PC or laptop from the comfort of your own home without having to bring it into our repair centre.

Please click the link below to download the remote software tool (Team Viewer).

ColchesterIT TeamViewer

After starting the program, please enter your name in the box provided, this will create a case on our dashboard, we will then initiate the connection. You will then receive a prompt asking you to accept the remote connection. Once you have done this leave the rest to us!

teamviewer-quicksupport

Don’t just take our word for it

  • Great shop with super helpful staff, great items for sale and provide a free information, 100% recommend this shop to family and friends and I would go as far to say the best IT shop in Colchester !

    Josh B Avatar Josh B
    07/24/2019
  • Amazing service all round and an absolutely pleasure to work with

    Samuel McNally Avatar Samuel McNally
    12/12/2018
  • I definitely recommend ColchesterIT. Having just moved to the area, we didn't know who to contact when my laptop failed to start. By chance, we found them on Google, and we will definitely use their services again. They fixed my laptop super quickly. Great customer service, Professional advice. We will be returning customers!

    Laure Beavan - Chiron Avatar Laure Beavan - Chiron
    08/17/2017
  • most helpfull experts to go to ,if your a computer idiot they treat you with respect with simple explanations got me out of trouble twice if your computer savvy or an idiot like me you will get your problem fixed at a very fair price 5 star service big thank you

    jack benjamin Avatar jack benjamin
    11/29/2018
  • I've been a client of Colchester IT for many years. Everyone needs a best friend in their hour of need - especially when computer blips occur - and for me, the team at Colchester IT ARE that best friend. Thanks Guys!!

    Mike Wigley Avatar Mike Wigley
    06/07/2019