Remote Computer Support

Onsite Laptop, MacBook & PC Repairs in Colchester

ColchesterIT Team Viewer

We are now able to offer remote based support, meaning we can troubleshoot your PC or laptop from the comfort of your own home without having to bring it into our repair centre.

Please click the link below to download the remote software tool (Team Viewer).

ColchesterIT TeamViewer

After starting the program, please enter your name in the box provided, this will create a case on our dashboard, we will then initiate the connection. You will then receive a prompt asking you to accept the remote connection. Once you have done this leave the rest to us!

teamviewer-quicksupport

Don’t just take our word for it

  • Had an issue with my laptop, which I needed an emergency repair on. The staff were fantastic, fully understood my situation, and helped resolve the issue instantly. I would definitely recommend this company, and would definitely use them again

    geoff Evans Avatar geoff Evans
    01/04/2020
  • On Wednesday morning, I paid a visit to your shop and was in a rush and rather anxious about an upcoming appointment, A friendly young man was very helpful and efficient, he told me his name and I'd very much like to say thank you to Jack for his help! I'll definitely recommend. Cheers!

    Fifa boy and Singing mum Avatar Fifa boy and Singing mum
    11/16/2019
  • Amazing service all round and an absolutely pleasure to work with

    Samuel McNally Avatar Samuel McNally
    12/12/2018
  • I definitely recommend ColchesterIT. Having just moved to the area, we didn't know who to contact when my laptop failed to start. By chance, we found them on Google, and we will definitely use their services again. They fixed my laptop super quickly. Great customer service, Professional advice. We will be returning customers!

    Laure Beavan - Chiron Avatar Laure Beavan - Chiron
    08/17/2017
  • I've been a client of Colchester IT for many years. Everyone needs a best friend in their hour of need - especially when computer blips occur - and for me, the team at Colchester IT ARE that best friend. Thanks Guys!!

    Mike Wigley Avatar Mike Wigley
    06/07/2019