Remote Computer Support

Onsite Laptop, MacBook & PC Repairs in Colchester

ColchesterIT Team Viewer

We are now able to offer remote based support, meaning we can troubleshoot your PC or laptop from the comfort of your own home without having to bring it into our repair centre.

Please click the link below to download the remote software tool (Team Viewer).

ColchesterIT TeamViewer

After starting the program, please enter your name in the box provided, this will create a case on our dashboard, we will then initiate the connection. You will then receive a prompt asking you to accept the remote connection. Once you have done this leave the rest to us!


Don’t just take our word for it

  • 5 star review  most helpfull experts to go to ,if your a computer idiot they treat you with respect with simple explanations got me out of trouble twice if your computer savvy or an idiot like me you will get your problem fixed at a very fair price 5 star service big thank you

    thumb jack benjamin
  • 5 star review  Fixed my laptop quickly, efficient and gave me a good price. Very helpful team and I highly recommend.

    thumb brett mccarthy
  • 5 star review  Fantastic service from this locally based company. Went in with a very slow HP computer with a thought in my mind to upgrade it. Was informed that a solid state hardrive, general clean and tidy will fix the problem at a snip of the price. Left the computer with them and was kept updated and rang when ready to collect. Went through the basics with me as also loaded Windows 10 and gave me my old Hardrive back. Pleasant, friendly and happy to help with nothing being to much of a problem. Also added an Avast antivirus at half the normal rrp. When it comes to Computer issues to meet someone face to face and go through the problems is far better than explaining over the phone and I couldn't have asked for a better service. Even dusted the laptop for me upon returning it. Would definitely recommend.

    thumb Paul Gloc
  • 5 star review  Had a problem with a laptop I'd brought from them a couple of months ago. They resolved the problem instantly. Very pleased with their response.

    thumb Mick Crossman
  • 5 star review  Super service, still helping me, so quick will definitely use them again, and would recommend.

    thumb Judith Thorndike