Remote Computer Support

Onsite Laptop, MacBook & PC Repairs in Colchester

ColchesterIT Team Viewer

We are now able to offer remote based support, meaning we can troubleshoot your PC or laptop from the comfort of your own home without having to bring it into our repair centre.

Please click the link below to download the remote software tool (Team Viewer).

ColchesterIT TeamViewer

After starting the program, please enter your name in the box provided, this will create a case on our dashboard, we will then initiate the connection. You will then receive a prompt asking you to accept the remote connection. Once you have done this leave the rest to us!


Don’t just take our word for it

  • review rating 5  Fixed my laptop quickly, efficient and gave me a good price. Very helpful team and I highly recommend.

    thumb brett mccarthy
  • review rating 5  I definitely recommend ColchesterIT. Having just moved to the area, we didn't know who to contact when my laptop failed to start. By chance, we found them on Google, and we will definitely use their services again. They fixed my laptop super quickly. Great customer service, Professional advice. We will be returning customers!

    thumb Laure Beavan - Chiron
  • review rating 5  Had a problem with a laptop I'd brought from them a couple of months ago. They resolved the problem instantly. Very pleased with their response.

    thumb Mick Crossman
  • review rating 5  My laptop was in a pretty sorry state with the screen/lid barely still attached. They fixed within a few days and it's as good as new. won't be using anyone other than these guys after previous bad experiences...amazing service.

    thumb C Zv00
  • review rating 5  Exemplary service from this small team of tech's-have no reservation in recommending them and their very competitive service. Actually, there is no competition, I'll happily make the 40 mile round trip to get my laptop sorted when Mr Gates' software defaults to being uncooperative.

    thumb andrew moss