Remote Computer Support

Onsite Laptop, MacBook & PC Repairs in Colchester

ColchesterIT Team Viewer

We are now able to offer remote based support, meaning we can troubleshoot your PC or laptop from the comfort of your own home without having to bring it into our repair centre.

Please click the link below to download the remote software tool (Team Viewer).

ColchesterIT TeamViewer

After starting the program, please enter your name in the box provided, this will create a case on our dashboard, we will then initiate the connection. You will then receive a prompt asking you to accept the remote connection. Once you have done this leave the rest to us!


Don’t just take our word for it

  • had a problem with my external hard drive, jack from colchester it was really helpfull in setting it up for me, excellent service and will be a long term customer, happy to recomend these guys many thanks Dave Smith

    thumb james nelson
  • Super service, still helping me, so quick will definitely use them again, and would recommend.

    thumb Judith Thorndike
  • Great shop with super helpful staff, great items for sale and provide a free information, 100% recommend this shop to family and friends and I would go as far to say the best IT shop in Colchester !

    thumb Josh B
  • Got ripped off online with a rubbish PC. Mike sorted it and got it working again perfectly! Brilliant customer service. Highly recommend these guys.

    thumb Dan Vada
  • good technical skills and professional performance. Friendly approach.

    thumb Henry Mason