Remote Computer Support

Onsite Laptop, MacBook & PC Repairs in Colchester

ColchesterIT Team Viewer

We are now able to offer remote based support, meaning we can troubleshoot your PC or laptop from the comfort of your own home without having to bring it into our repair centre.

Please click the link below to download the remote software tool (Team Viewer).

ColchesterIT TeamViewer

After starting the program, please enter your name in the box provided, this will create a case on our dashboard, we will then initiate the connection. You will then receive a prompt asking you to accept the remote connection. Once you have done this leave the rest to us!


Don’t just take our word for it

  • 5 star review  On Wednesday morning, I paid a visit to your shop and was in a rush and rather anxious about an upcoming appointment, A friendly young man was very helpful and efficient, he told me his name and I'd very much like to say thank you to Jack for his help! I'll definitely recommend. Cheers!

    thumb Fifa boy and Singing mum
  • 5 star review  Got ripped off online with a rubbish PC. Mike sorted it and got it working again perfectly! Brilliant customer service. Highly recommend these guys.

    thumb Dan Vada
  • 5 star review  this place lives up to the reviews online. highly recommend. dropped laptop off at midday and was ready a few hours later and all for a very reasonable price. friendly staff. will be returning. thank you so much...

    thumb Arpit PATEL
  • 5 star review  After my Laptop of 7 years finally packed up, i was recommended to Colchester IT by a friend, i popped along to vist them and can only say that their service is 2nd to none, i dealt with Ross for the purchase of a replacement, nothing was to much trouble and he was very helpful, i would highly recommend Colchester IT to anyone that is after 1st class service. Karl Fincham

    thumb karl fincham
  • 5 star review  My laptop was in a pretty sorry state with the screen/lid barely still attached. They fixed within a few days and it's as good as new. won't be using anyone other than these guys after previous bad experiences...amazing service.

    thumb C Zv00