Remote Computer Support

Onsite Laptop, MacBook & PC Repairs in Colchester

ColchesterIT Team Viewer

We are now able to offer remote based support, meaning we can troubleshoot your PC or laptop from the comfort of your own home without having to bring it into our repair centre.

Please click the link below to download the remote software tool (Team Viewer).

ColchesterIT TeamViewer

After starting the program, please enter your name in the box provided, this will create a case on our dashboard, we will then initiate the connection. You will then receive a prompt asking you to accept the remote connection. Once you have done this leave the rest to us!

teamviewer-quicksupport

Don’t just take our word for it

  • 5 star review  Fantastic service from this locally based company. Went in with a very slow HP computer with a thought in my mind to upgrade it. Was informed that a solid state hardrive, general clean and tidy will fix the problem at a snip of the price. Left the computer with them and was kept updated and rang when ready to collect. Went through the basics with me as also loaded Windows 10 and gave me my old Hardrive back. Pleasant, friendly and happy to help with nothing being to much of a problem. Also added an Avast antivirus at half the normal rrp. When it comes to Computer issues to meet someone face to face and go through the problems is far better than explaining over the phone and I couldn't have asked for a better service. Even dusted the laptop for me upon returning it. Would definitely recommend.

    thumb Paul Gloc
    05/15/2019
  • 5 star review  Had satisfactory results, were very patient with me and helped me with what i needed, would recommend

    thumb Dave Fairweather
    03/02/2020
  • 5 star review  After my Laptop of 7 years finally packed up, i was recommended to Colchester IT by a friend, i popped along to vist them and can only say that their service is 2nd to none, i dealt with Ross for the purchase of a replacement, nothing was to much trouble and he was very helpful, i would highly recommend Colchester IT to anyone that is after 1st class service. Karl Fincham

    thumb karl fincham
    02/18/2018
  • 5 star review  Really friendly and helpful staff, did not talk down to me, explained everything, recommend to anyone who needs help with a computer ?

    thumb Veronica Webb
    05/19/2018
  • 5 star review  Had a problem with a laptop I'd brought from them a couple of months ago. They resolved the problem instantly. Very pleased with their response.

    thumb Mick Crossman
    09/07/2019