Remote Computer Support

Onsite Laptop, MacBook & PC Repairs in Colchester

ColchesterIT Team Viewer

We are now able to offer remote based support, meaning we can troubleshoot your PC or laptop from the comfort of your own home without having to bring it into our repair centre.

Please click the link below to download the remote software tool (Team Viewer).

ColchesterIT TeamViewer

After starting the program, please enter your name in the box provided, this will create a case on our dashboard, we will then initiate the connection. You will then receive a prompt asking you to accept the remote connection. Once you have done this leave the rest to us!


Don’t just take our word for it

  • I definitely recommend ColchesterIT. Having just moved to the area, we didn't know who to contact when my laptop failed to start. By chance, we found them on Google, and we will definitely use their services again. They fixed my laptop super quickly. Great customer service, Professional advice. We will be returning customers!

    Laure Beavan - Chiron Avatar Laure Beavan - Chiron
  • Had an issue with my laptop, which I needed an emergency repair on. The staff were fantastic, fully understood my situation, and helped resolve the issue instantly. I would definitely recommend this company, and would definitely use them again

    geoff Evans Avatar geoff Evans
  • Super service, still helping me, so quick will definitely use them again, and would recommend.

    Judith Thorndike Avatar Judith Thorndike
  • most helpfull experts to go to ,if your a computer idiot they treat you with respect with simple explanations got me out of trouble twice if your computer savvy or an idiot like me you will get your problem fixed at a very fair price 5 star service big thank you

    jack benjamin Avatar jack benjamin
  • had a problem with my external hard drive, jack from colchester it was really helpfull in setting it up for me, excellent service and will be a long term customer, happy to recomend these guys many thanks Dave Smith

    james nelson Avatar james nelson