Remote Computer Support
Onsite Laptop, MacBook & PC Repairs in Colchester
We are now able to offer remote based support, meaning we can troubleshoot your PC or laptop from the comfort of your own home without having to bring it into our repair centre.
Please click the link below to download the remote software tool (Team Viewer).
After starting the program, please enter your name in the box provided, this will create a case on our dashboard, we will then initiate the connection. You will then receive a prompt asking you to accept the remote connection. Once you have done this leave the rest to us!
Don’t just take our word for it
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Used Colchester IT to install a GDPR friendly customer wifi network and check our wifi to ensure we are getting the most from it. Service was great from start to finish. We will now always you them for any of our IT needs. Thank you!
Tim Dow
01/29/2019 -
If you are non techy but think you can save tiime and money by sorting glitches yourself, just STOP IT! I have had an email issue on my laptop for nearly 3 weeks and have tried to sort it myself at least 4 times by following official Outlook tutorials. Finally I took it into Colchester IT and Jack fixed it in less than a minute and didn't make me feel stupid for going in. All the guys are so knowledgeable and will explain things in a clear way, and will clarify things if you don't understand! We have been buying laptops and getting service support for years. Highly recommended.
Nicola Goodchild Actress
05/07/2019 -
Extremely quick and efficient service. Brought my laptop in on Sunday and they had already diagnosed the issue by Monday. They were also welcoming and helpful in person. Very impressed
Kai Morris
10/15/2019 -
I've been a client of Colchester IT for many years. Everyone needs a best friend in their hour of need - especially when computer blips occur - and for me, the team at Colchester IT ARE that best friend. Thanks Guys!!
Mike Wigley
06/07/2019 -
had a problem with my external hard drive, jack from colchester it was really helpfull in setting it up for me, excellent service and will be a long term customer, happy to recomend these guys many thanks Dave Smith
james nelson
04/10/2019
