Remote Computer Support

Onsite Laptop, MacBook & PC Repairs in Colchester

ColchesterIT Team Viewer

We are now able to offer remote based support, meaning we can troubleshoot your PC or laptop from the comfort of your own home without having to bring it into our repair centre.

Please click the link below to download the remote software tool (Team Viewer).

ColchesterIT TeamViewer

After starting the program, please enter your name in the box provided, this will create a case on our dashboard, we will then initiate the connection. You will then receive a prompt asking you to accept the remote connection. Once you have done this leave the rest to us!


Don’t just take our word for it

  • 5 star review  My very old Lenovo ThinkPad has been upgraded and is now to a speed ! Friendly staff & efficient customer service, comes with a year warranty! 🙂 Comes highly recommendable👍

    thumb Ramona Bacon
  • 5 star review  Jack did a fantastic job in fixing my MacBook! Not only did he get it back up and working again, he managed to recover all the data too.

    thumb Dank
  • 5 star review  I needed an idependent report for my laptop as part of a claim so decided to use Colchester IT, the report was done as requested and included information that was... read more

    thumb Tom Williams
  • 5 star review  Got ripped off online with a rubbish PC. Mike sorted it and got it working again perfectly! Brilliant customer service. Highly recommend these guys.

    thumb Dan Vada
  • 5 star review  Had satisfactory results, were very patient with me and helped me with what i needed, would recommend

    thumb Dave Fairweather
  • 5 star review  Young team, efficient and a pleasure to deal with... After a disaster with other little company in town, these young people gave me my data from my iMac fast, and... read more

    thumb Roxana Brivent-Barnes
  • 5 star review  Very friendly, super helpful and when I have computer issues I visit here often! Had a full custom gaming PC built here for myself they did a great job it's neat... read more

    thumb Wade Bennett
  • 5 star review  Had an issue with my laptop, which I needed an emergency repair on. The staff were fantastic, fully understood my situation, and helped resolve the issue instantly. I would definitely recommend... read more

    thumb geoff Evans
  • 5 star review  Very quick and efficient service, there is no problem these guys can't fix. Dealing with them is always very pleasant and proffesional, especially Mr. Miller comes off as a man... read more

    thumb Marek Szabó
  • 5 star review  Extremely pleased that Colchester IT has resolved my problem regarding printing. They have been very helpful, pleasant and patient and I would recommend them to any friends or colleagues.

    thumb Christine Parrick