Remote Computer Support

Onsite Laptop, MacBook & PC Repairs in Colchester

ColchesterIT Team Viewer

We are now able to offer remote based support, meaning we can troubleshoot your PC or laptop from the comfort of your own home without having to bring it into our repair centre.

Please click the link below to download the remote software tool (Team Viewer).

ColchesterIT TeamViewer

After starting the program, please enter your name in the box provided, this will create a case on our dashboard, we will then initiate the connection. You will then receive a prompt asking you to accept the remote connection. Once you have done this leave the rest to us!

teamviewer-quicksupport

Don’t just take our word for it

  • review rating 5  good technical skills and professional performance. Friendly approach.

    thumb Henry Mason
    6/07/2019
  • review rating 5  Exemplary service from this small team of tech's-have no reservation in recommending them and their very competitive service. Actually, there is no competition, I'll happily make the 40 mile round trip to get my laptop sorted when Mr Gates' software defaults to being uncooperative.

    thumb andrew moss
    6/07/2019
  • review rating 5  Friendly, knowledgeable and efficient repair service at a reasonable price. They put a new hard drive in my wife's Russian laptop and copied over the data without breaking a sweat. After certain competitors had shrugged their shoulders and told me it couldn't be done. Residents-only parking in this area, so park in the town centre and walk. About a 15 minute walk from Colchester Town station. Highly recommended, and this will be the only place I go next time.

    thumb David Cockersell
    8/28/2018
  • review rating 5  On Wednesday morning, I paid a visit to your shop and was in a rush and rather anxious about an upcoming appointment, A friendly young man was very helpful and efficient, he told me his name and I'd very much like to say thank you to Jack for his help! I'll definitely recommend. Cheers!

    thumb Fifa boy and Singing mum
    11/16/2019
  • review rating 5  Had a problem with a laptop I'd brought from them a couple of months ago. They resolved the problem instantly. Very pleased with their response.

    thumb Mick Crossman
    9/07/2019