Remote Computer Support

Onsite Laptop, MacBook & PC Repairs in Colchester

ColchesterIT Team Viewer

We are now able to offer remote based support, meaning we can troubleshoot your PC or laptop from the comfort of your own home without having to bring it into our repair centre.

Please click the link below to download the remote software tool (Team Viewer).

ColchesterIT TeamViewer

After starting the program, please enter your name in the box provided, this will create a case on our dashboard, we will then initiate the connection. You will then receive a prompt asking you to accept the remote connection. Once you have done this leave the rest to us!


Don’t just take our word for it

  • review rating 5  most helpfull experts to go to ,if your a computer idiot they treat you with respect with simple explanations got me out of trouble twice if your computer savvy or an idiot like me you will get your problem fixed at a very fair price 5 star service big thank you

    thumb jack benjamin
  • review rating 5  had a problem with my external hard drive, jack from colchester it was really helpfull in setting it up for me, excellent service and will be a long term customer, happy to recomend these guys many thanks Dave Smith

    thumb james nelson
  • review rating 5  Great shop with super helpful staff, great items for sale and provide a free information, 100% recommend this shop to family and friends and I would go as far to say the best IT shop in Colchester !

    thumb Josh B
  • review rating 5  Had a problem with a laptop I'd brought from them a couple of months ago. They resolved the problem instantly. Very pleased with their response.

    thumb Mick Crossman
  • review rating 5  If you are non techy but think you can save tiime and money by sorting glitches yourself, just STOP IT! I have had an email issue on my laptop for nearly 3 weeks and have tried to sort it myself at least 4 times by following official Outlook tutorials. Finally I took it into Colchester IT and Jack fixed it in less than a minute and didn't make me feel stupid for going in. All the guys are so knowledgeable and will explain things in a clear way, and will clarify things if you don't understand! We have been buying laptops and getting service support for years. Highly recommended.

    thumb Nicola Goodchild Actress